Hi and thanks for you replies,

The person is using a new computer(not a mac) with windows xp……they were using IE6 and also downloaded a newer version of netscape and had the same problem.

I took out the ‘2’ in the chat code, but unfortunately the person experienceing the problem hasn’t been around to try it and see if that worked….lol

I will post as soon as they do to let you know.

Thanks again Dave—-