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I’ll have a bit more time this evening to take a look but from the sound of it it would seem that you need to update your java plugin at http://www.java.com (but without knowing what browser your using or operating system it’s hard to say)
I tried the link and I got into the chatroom. I have found that a lot of my users cant get to the log on page of my chatroom in spite of downloading the java. The only thing I can think of is the firewalls or pop up blockers are causing the problems. Is there any way to overcome that? installed the nav 2004 internet security and could not get into the room until i uninstalled it again. Zone alarm allowed me in.